If your goods develop a fault within the warranty period, we'll quickly repair or replace the item for you. If your order arrives damaged, or is incorrect, let us know within 14 days of receiving it and we'll arrange for a free collection. We do everything we can to make sure the right item reaches you in perfect condition. If you decide it's not suitable, you can return it to us for an exchange or a refund, providing the product is in 'as new' condition and in its original packaging. Once the product is delivered, you'll have 30 days to decide that you definitely want to keep it. All of our products are new unless stated and come with a 30-day money-back guarantee and a 3-year warranty as standard. The expenses for returning a case will be covered by the sender.You can purchase from Gear4music with complete confidence and peace of mind. Please contact us for further instructions before returning a case. We always ask musicians to contact their dealer first when after-sales service is required. This type of normal wear and tear is naturally not covered by our guarantee, but we will always be happy to offer a prompt, high-quality repair service at a nominal cost for the lifetime of the case. We do not cover accidental damage nor its consequences, such as damage to the contents of the case.Īlso, as with any product, it should be expected that component parts - hooks or fasteners for instance - will show wear with use over time and eventually may need to be replaced. Therefore, our guarantee does not cover product damage that may result from mishandling of the product. Bam cases are made from high-quality materials, and yet they are not indestructible. It is important to note that our guarantee is not an unconditional guarantee for the life of the product. In the unlikely event that a problem arises on one of our cases as a result of a defect in our materials or workmanship within the two years following the purchase, we will repair it at our expense (or replace it if it cannot be repaired)*. In addition to its imaginative French design, Bam always researches and uses the latest technologies to improve the protection of the instrument.īam cases have been designed to provide their holder with many years of satisfaction. Thanks to constant innovation, all cases are developed to provide musicians with the best combination of protection, quality, and durability, while using lightweight high-tech materials. Leader in its industry, Bam is offering a whole range of cases for string and wind instruments. 2 comfortable neoprene anti-slip backpack straps with security screw hooks.Anti-slip and anti-wear rubber patches on the bottom outer shell.2 padded strips on the sides of the case, made of breathable fabric.Elastic band to secure the endpin during travel.Total suspension of the instrument on injected foam cushions.This case is also available with wheels here. The outside is featuring a weather- and shock-resistant shell. The inside features a pocket for sheet music, a pocket for strings, and 2 bow holders. Bam Classic Cello Case 1001S ( without wheels) is a beautiful hard case with a simple and elegant design, providing premium quality, without breaking the bank.
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